UX/customer strategy

Some of my work hasn’t involved words-to-audiences at all: it’s been on the user experience side, mapping out customer journeys and planning the outcomes at key touchpoints as they progress from suspect to prospect to customer. Here are a few.

Introductory 100 Days video

100 Days videoTo market my book 100 Days, 100 Grand, I wrote and produced this 2m:30s video for my YouTube channel. Watch the video.